Field Service Technician (Southeast, US)

Written By Wiley Phillips
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About ROCHEM

Rochem recovers clean water from the toughest environments.

For more than 40 years we’ve designed and built high-pressure membrane systems to treat landfill leachate and complex industrial wastewater. Our modular, field-ready systems are built for reliability, high recovery, and long service life, helping customers stay compliant, reduce disposal volumes, and keep their operations running.

Position Overview

The Field Service Technician provides mechanical and electrical field support for Rochem Americas’ wastewater treatment systems mainly located across North Carolina and South Carolina, with occasional travel domestically to other sites along the East Coast.

This role requires independent, on-site work to maintain, troubleshoot, repair, and commission Rochem systems. While primarily field-based, occasional remote work is required for reporting and coordination.

This is a full-time, salaried position with some regional travel requirements. Candidates should be based in North Carolina, preferably within the Raleigh–Durham region or in a location that allows efficient access to sites throughout North Carolina and South Carolina. Proximity to a major airport is required to support regional and occasional domestic travel. A mandatory, paid two-week training will take place at our Georgia facility upon hire. The role reports to the Field Service Supervisor.

Duties and Responsibilities

·         Perform maintenance & repair of membrane filtration systems (electrical / mechanical)

·         Support & maintain excellent customer relationships

·         Conduct 0perational analysis and troubleshooting

·         Work with Rochem Americas’ staff to diagnose and resolve technical issues

·         Assist in commissioning new systems and provide on-site support during startups

·         Maintain thorough documentation of work performed in Field Service Reports

·         Generate work requests for malfunctioning or damaged equipment

·         Adhere to all safety protocols and operational procedures

·         Complete additional tasks as assigned

Qualifications

·         Training as an electrician or mechatronics

·         Minimum 1-2 years of experience in a technical or field service environment

·         PLC basic competency

·         High school diploma or equivalent required; coursework in chemistry preferred

·         Experience with Microsoft Office Software (Word, Excel, Outlook, PowerPoint)

·         Team player with strong interpersonal and problem-solving skills

·         Valid passport & driver’s license

·         Willingness to travel domestically and abroad

·         Familiarity with Spanish, German, or Chinese is a plus

Travel Requirements

·         60% Regionally

·         20% Domestically

·         Occasional International Travel

Compensation & Benefits

Salary: $55,000 - $75,000 (based on experience)

Benefits:

  • 401K

  • Paid Time Off & company holidays

  • Comprehensive Insurance Packages

  • Company-Paid travel & per diem

  • Training & Skill Development

  • Opportunities for Growth

Equal Opportunity Employer

Rochem Americas is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workforce and welcome applicants of all backgrounds and experiences. We strongly encourage veterans and transitioning service members to apply, as military technical training and field experience align well with this role.

Wiley Phillips
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Senior Field Service Technician (travel required)