Senior Field Service Technician (travel required)

Written By Wiley Phillips
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About ROCHEM

Rochem recovers clean water from the toughest environments.

For more than 40 years we’ve designed and built high-pressure membrane systems to treat landfill leachate and complex industrial wastewater. Our modular, field-ready systems are built for reliability, high recovery, and long service life, helping customers stay compliant, reduce disposal volumes, and keep their operations running.

Position Overview

The Senior Service Technician provides mechanical and electrical field support for Rochem Americas’ wastewater treatment systems across the United States.

This role requires independent, on-site work to maintain, troubleshoot, repair, and commission Rochem systems. While primarily field-based, occasional remote work is required for reporting and coordination.

This is a full-time, salaried position with regular travel requirements.Candidates must reside in a location that supports efficient travel, preferably based in the Southeast region of the United States. Proximity to a major airport is required to support regional and domestic travel. A mandatory, paid two-week training will take place at our Georgia facility upon hire. The role reports to the Field Service Supervisor.

Duties and Responsibilities

·         Diagnose and resolve complex system issues using advanced technical expertise and troubleshooting methods

·         Collaborate with Rochem Americas’ teams as necessary

·         Support and maintain excellent customer relationships

·         Lead advanced diagnostics on reverse osmosis and wastewater treatment systems

·         Conduct laboratory analyses and basic water chemistry testing

·         Perform commissioning of new systems

·         Maintain complete documentation of work performed in Field Service Reports

·         Generate work requests for malfunctioning or damaged equipment

·         Adhere to all safety protocols and operational procedures

·         Serve as training officer for Field Service team

·         Complete additional tasks as assigned

Qualifications

·         10+ years of experience as a Field Service Technician 

·         Training as an electrician or mechatronics

·         PLC competency and strong computer skills (Microsoft Office Suite)

·         Wastewater Operator License preferred, or ability to obtain within 12 months

·         Ability to interpret data, read technical manuals & diagrams, and follow detailed instructions

·         Must be safety-conscious and capable of working independently

·         Team player with strong interpersonal and problem-solving skills

·         Valid passport, driver’s license

·         Familiarity with Spanish, German, or Chinese is a plus

Travel Requirements

·         75% Domestically

·         Occasional International Travel

Compensation & Benefits

Salary: $80,000 - $95,000 (based on experience)

Benefits:

  • 401K

  • Paid Time Off & company holidays

  • Comprehensive Insurance Packages

  • Company-Paid travel & per diem

  • Training & Skill Development

  • Opportunities for Growth

Equal Opportunity Employer

Rochem Americas is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workforce and welcome applicants of all backgrounds and experiences. We strongly encourage veterans and transitioning service members to apply, as military technical training and field experience align well with this role.

Wiley Phillips
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Field Service Technician (Southeast, US)